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Terms & Conditions

TERMS AND CONDITIONS FOR BIMIMI.IO SERVICES

 

Last Updated: October 2, 2025

 

Introduction

Welcome to bimimi.io, a brand and service operated by Safercy SAS. These Terms and Conditions ("Terms") govern your purchase and use of the services ("Services") provided by Safercy SAS, a French société par actions simplifiée with a share capital of €10,000, registered with the R.C.S. Lille Métropole under number 939 033 379, having its registered office at 207 Avenue Willy Brandt, 59777 Lille, France (hereinafter referred to as "bimimi.io," "we," "us," or "our").

By purchasing our Services, you ("Client," "you," "your") agree to be bound by these Terms in their entirety.

 

1. DESCRIPTION OF SERVICES

 

Bimimi.io provides services as a reseller and facilitator for the acquisition of digital certificates, including, but not limited to, Verified Mark Certificates (VMC) and Common Mark Certificates (CMC) ("Certificates"). Our Services include:

  • Assisting clients in preparing and submitting Certificate applications to third-party Certificate Authorities ("CAs"), such as DigiCert.

  • Providing guidance, tutorials, and informational tools to help clients understand the prerequisites for Certificate eligibility.

  • Managing communications with the CA on the client's behalf during the application process.
     

2. CLIENT OBLIGATIONS AND RESPONSIBILITIES
 

You acknowledge and agree to the following:

  • Accurate Information: You are responsible for providing true, accurate, and complete information required for the Certificate application. Any misrepresentation may result in the rejection of your application.

  • Prerequisite Fulfilment: You are solely responsible for meeting all prerequisites required by the CAs for Certificate issuance. These prerequisites include, but are not limited to:

    • Possessing a legally registered trademark for your logo (for VMC applications).

    • Maintaining a properly configured and enforced DMARC policy (p=quarantine or p=reject) with SPF and DKIM alignment for all relevant domains.

    • Formatting your logo file to the required SVG specifications.

  • Cooperation: You agree to cooperate fully and promptly with bimimi.io and the CA during the validation and verification process.
     

3. ROLE OF THIRD-PARTY CERTIFICATE AUTHORITIES (CAs)
 

  • Independent Entities: You acknowledge that Certificates are issued exclusively by third-party CAs (e.g., DigiCert), not by bimimi.io. We act only as an independent reseller and facilitator.

  • No Control Over Issuance: Bimimi.io has no control over the CA's validation process or its decision to issue or reject a Certificate. The issuance of any Certificate is at the sole discretion of the CA.

  • CA's Terms of Service: Your application and the resulting Certificate (if issued) are also subject to the terms and conditions of the issuing CA. You agree to be bound by the CA's applicable subscriber agreement.
     

4. DISCLAIMER OF RESPONSIBILITY FOR ELIGIBILITY
 

Bimimi.io provides informational guides and tools to assist you in understanding the prerequisites for BIMI and Certificate qualification. However, you explicitly agree that:
 

  • This information is provided "as-is" for guidance purposes only and does not constitute a guarantee of eligibility.

  • Bimimi.io is not responsible for your failure to qualify for a Certificate due to an unenforced DMARC policy, an invalid trademark, an improperly formatted logo, or any other failure to meet the CA's requirements. The responsibility to become eligible rests solely with you.
     

5. FEES, PAYMENT, AND REFUNDS
 

  • 5.1. Fees and Payment: All fees for our Services are listed on our website and are payable in full upfront before any service process begins.
     

  • 5.2. Refund Policy:
     

    • (a) Conditional Refund Window: A refund may be requested by the Client within thirty (30) days of the purchase date if, and only if, the Client is unable to meet the technical prerequisites for Certificate eligibility (including DMARC, SPF, and DKIM enforcement). To qualify for this refund, the Client must provide satisfactory evidence to Safercy SAS demonstrating a good-faith effort to achieve eligibility. Such evidence may include email correspondence, DNS change logs, support tickets, or any other documentation that clearly shows the work undertaken. The decision to grant a refund under this clause remains at the sole discretion of Safercy SAS after a review of the evidence provided.
       

    • (b) Service Abandonment: If, after sixty (60) days from the date of purchase, the Client has not successfully met the prerequisites and has not submitted a valid refund request under clause 5.2(a), the service will be considered abandoned by the Client. In such cases, the service is considered complete, and no refund will be issued.
       

    • (c) Non-Refundable After Submission: Under no circumstances will a refund be issued once a Certificate application has been submitted by us to the Certificate Authority on your behalf. At this point, our facilitation and management service is considered fully rendered.
       

6. DISCLAIMER OF WARRANTIES
 

TO THE FULLEST EXTENT PERMITTED BY LAW, BIMIMI.IO PROVIDES ITS SERVICES ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICES, INCLUDING ANY WARRANTY THAT A CERTIFICATE WILL BE ISSUED, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
 

7. LIMITATION OF LIABILITY
 

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SAFERCY SAS (OPERATING AS BIMIMI.IO), ITS OFFICERS, DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM THE REJECTION OF YOUR CERTIFICATE APPLICATION BY A CA, YOUR INABILITY TO MEET PREREQUISITES, OR ANY DELAYS IN THE ISSUANCE PROCESS. OUR TOTAL CUMULATIVE LIABILITY TO YOU SHALL IN NO CASE EXCEED THE AMOUNT OF FEES YOU PAID TO US FOR THE SERVICES IN QUESTION.
 

8. INDEMNIFICATION
 

You agree to indemnify, defend, and hold harmless Safercy SAS and its affiliates, officers, directors, and employees from and against any and all claims or liabilities arising out of your breach of these Terms or your failure to meet your obligations.
 

9. GOVERNING LAW AND JURISDICTION
 

These Terms shall be governed by and construed in accordance with the laws of France. Any dispute arising from these Terms shall be resolved exclusively in the competent courts of the Tribunal de Lille, France.
 

10. CONTACT INFORMATION
 

For any questions or legal notices regarding these Terms, please contact us at: Email: legal@safercy.com Company: Safercy SAS Address: 207 Avenue Willy Brandt, 59777 Lille, France
 

11. PRIVACY POLICY

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. You can review our Privacy Policy at [Insert Link to Your Privacy Policy Here].

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